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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Tardis Bell

September 26, 2023

5  out of  5 rating by Tardis Bell
"Pam is incredible! She has help me and my wife so much! Thank you!!"

Bailey Zajicek

September 26, 2023

5  out of  5 rating by Bailey Zajicek
"Pam was super helpful!!! Easy process and great rates!!"

Hilery Cockrell

September 20, 2023

5  out of  5 rating by Hilery Cockrell
"Garrett Palesano is professional, friendly, and efficient. He helped me with my Automotive and Homeowners Insurance. I highly recommended him."

William Sawyer

September 19, 2023

5  out of  5 rating by William Sawyer
"Called Garret Palesano on behalf of State Farm for a quote on a newer truck and have GEICO but he was able to beat the quotes I'm already paying and was quick and precise to meet my needs. He was responsive to my needs and was a pleasure to work with. I look forward to my relationship with Garret and State Farm."

Matthew Beech

September 19, 2023

5  out of  5 rating by Matthew Beech
"Since day one every thing they have done has been spot on. They go out of their way to make sure you are taken care off."

John “John C.”

September 11, 2023

5  out of  5 rating by John “John C.”
"We've recently moved to Fairhope AL, and so far have found Rick Phyfer's SF office staff courteous, helpful, and thoroughly professional. Recommended."

Joseph Kosta

September 5, 2023

5  out of  5 rating by Joseph Kosta
"I set up my coverage with Garrett and he was super helpful and personable! He made everything really easy and explained it all clearly."

Lissette B

September 1, 2023

5  out of  5 rating by Lissette B
"Garrett was patient and great"

Amy Harmon

September 1, 2023

5  out of  5 rating by Amy Harmon
"Very helpful and great service."

Sarah Hart Sislak

August 31, 2023

5  out of  5 rating by Sarah Hart Sislak
"I would 100% recommend the Rick Phyfer agency for all of your insurance needs! Pam has been handling our insurance policies and has provided exceptional customer service for many years! This most recent experience adding coverage on an additional dwelling was easy and seamless, per usual! Pam is always responsive and is very knowledgeable. We are Rick Phyfer Agency customers for life!"

Noah Cobb

August 31, 2023

5  out of  5 rating by Noah Cobb
"Had a great experience working with this agency, specifically Josie, she assisted us with all our needs and was able to explain everything in depth and get us the policy’s we needed!"

Katie Duke

August 30, 2023

5  out of  5 rating by Katie Duke
"Super helpful when getting my son ready to drive and get insured. She answered all of my questions and gave helpful tips."

Gaynell Dickens

August 29, 2023

5  out of  5 rating by Gaynell Dickens
"I can always count on Pamela Clark at Rick Phyfer State Farm in Fairhope to take care of my family’s home and Auto insurance needs. 5 stars! ⭐️⭐️⭐️⭐️⭐️"

JD Weir

August 29, 2023

5  out of  5 rating by JD Weir
"Pam always does a phenomenal job of taking care of all my insurance needs and accommodating my needs."

Brock Wooten

August 29, 2023

5  out of  5 rating by Brock Wooten
"Rick Phyfer’s team has been great. Pam is a pleasure to deal with and is always helpful. She is quick to get back on anything and everything. Would definitely recommend having your insurance with this State Farm Agency."

Sandy Nolan

August 25, 2023

5  out of  5 rating by Sandy Nolan
"Very happy with my interaction with everyone at Rick Phyfer St. Farm. Pam was very easy to work with and got back to me quickly with the quotes I needed."

arthur jones

August 23, 2023

5  out of  5 rating by arthur jones
"We rent our home for part of the year and were struggling A LOT to find a competitive quote for our homeowner's/wind coverage in Fairhope. Not only did Pamela Jon Clark come through with the best coverage for our situation at the best rate, but she also turned it all around in just a few days. Other agents we spoke to were asking for 2 full weeks just to get back to us with any kind of quote/feedback at all. And then half of them never did! We were very glad to have connected with this agency and agent. The Jones Family"

Gregory Summers

August 23, 2023

5  out of  5 rating by Gregory Summers
"Pam is always a pleasure to talk to and eager to help with all my insurance needs! Thanks for always taking great care!"

Hall Jones

August 22, 2023

5  out of  5 rating by Hall Jones
"Great job once again in helping me with a VPP policy. This is why I appreciate my local agent. I can walk in with no appointment and meet with my agent. Much appreciated."

Carol Collura

August 17, 2023

5  out of  5 rating by Carol Collura
"Garrett Palesano at Rick Phyfer's agency worked with us to move our current policies to State Farm after quoting substantial savings for each policy. Garrett responded quickly to any questions we had and made the process very simple. Highly recommend!"

William Bill-E Stitt (BILL E)

August 17, 2023

5  out of  5 rating by William Bill-E Stitt (BILL E)
"Great customer service. Very helpful and easy to work with. Great local business in our community."

Kristy Guinn

August 15, 2023

5  out of  5 rating by Kristy Guinn
"Been with Rick Phyfer State Farm Insurance for over 11 years. Pam is one of the Best Agents I've ever had! Thank you for all you do and for helping me save money. Kristy"

Daryl Norris

August 14, 2023

5  out of  5 rating by Daryl Norris
"Pam is always extremely helpful and gets back to me very promptly. Thank you!"

Therese Hart

August 11, 2023

5  out of  5 rating by Therese Hart
"Very friendly and helpful."

Kevin Herrington

August 4, 2023

5  out of  5 rating by Kevin Herrington
"I've have been with the same insurance company for 40 yrs, I wanted to see what other companies were offering. I reached Pam at this office and by the end of the day she was able to save me money on my policy with way more coverage. Thank you Pam for your expertise in the insurance business. You definitely earn 5 stars.."