State Farm® Insurance Agent Rick Phyfer
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lacey Young
April 11, 2025
5
out of
5
rating by Lacey Young
"I have been with this state farm office for over a decade. I trust them and Pam is very patient and knowledgeable and willing to help you understand your insurance needs !"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
007 bond
April 8, 2025
5
out of
5
rating by 007 bond
"Excellent service. Pamela is very professional and responsive."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Denice Stabler
April 3, 2025
5
out of
5
rating by Denice Stabler
"This agency handles all of my insurance needs. They have always been there when needed, whether I need a policy change, assistance with claims, and even financing. The staff has the knowledge and willingness to assist with anything. Pam has always been my go to, but all of the staff has proven to be quite capable of assisting when needed."
We responded:
"What a great review Denice! Thank you for your business and thank you for your kind words."
Judy Terranova
March 28, 2025
5
out of
5
rating by Judy Terranova
"I have never had anything but the greatest service from Pam and all the staff in the office."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
april mullins
March 26, 2025
5
out of
5
rating by april mullins
"Pam Clark has been so helpful— efficient, friendly, kind. She quickly accommodated my requests."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Leanne Pearson
March 25, 2025
5
out of
5
rating by Leanne Pearson
"Pam has been fantastic to deal with over the many years I’ve been with State Farm. She is knowledgeable, personable and truly cares about her customers. My family can depend on her."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Paul Barletta
March 25, 2025
5
out of
5
rating by Paul Barletta
"Rick’s staff is very good. We have especially enjoyed working with Heather and Josie. They are very knowledgeable and quick to help."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Michael C
March 25, 2025
5
out of
5
rating by Michael C
"I always get great service from this agency. Josie is great to work with and I really appreciate her help with my insurance needs."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Prima Plauche
March 24, 2025
5
out of
5
rating by Prima Plauche
"We are so pleased with the insurance products and customer service we have experienced with Rick Phyfer State Farm. We especially appreciate the assistance of Pam and Heather over the years."
We responded:
"We are grateful that you have chosen us as your insurance agency! Thank you so much for sharing about your positive experience!"
Dorothy Freeman
March 22, 2025
5
out of
5
rating by Dorothy Freeman
"While on vacation in Utah our van was totaled by a man from Sweden. We rented a car to get back to our home in Fairhope AL. However we did not have car rental insurance. We are older and not tech savvy so it has been a real hassle trying to get reimbursed for our expenses from the other man’s insurance. Rick Phyfer and his staff Josie and Heather have went above and beyond helping us by making numerous phone calls and sending in a lot of documentation. Thanks to their determination and tenacity we finally received our payment. Kudos to Rick Phyfer Josie and Heather or we would still be getting the runaround. FYI: We had insurance on our van and received a check from State Farm within 10 days. Lesson learned. Always stay fully insured.,"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Frank Diaz
March 22, 2025
5
out of
5
rating by Frank Diaz
"I am thankful for this office of State Farm and especially for Josie. She took the time to review the police and explained the necessary details. She represents the core beliefs of this company. I highly recommend this office."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Brandon Harmon
March 20, 2025
5
out of
5
rating by Brandon Harmon
"I have always haf a great experience when working with Rick Phyfer's office."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Karlie Moore
March 13, 2025
5
out of
5
rating by Karlie Moore
"If you have any question or concerns about your policies Pam Clark is the lady you need to speak to. She’s very knowledgeable and helpful!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Tyler Newkirk
March 12, 2025
5
out of
5
rating by Tyler Newkirk
"Josie was very nice and helpful."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Stewart Pedigo
March 11, 2025
5
out of
5
rating by Stewart Pedigo
"Pam is extremely knowledgeable, friendly and helpful"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Sarah Grace Bryant
March 11, 2025
5
out of
5
rating by Sarah Grace Bryant
"Josie has been the best representative throughout my entire driving experience. Definitely recommend her help, she’s awesome!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Kathy Gilmore
March 4, 2025
5
out of
5
rating by Kathy Gilmore
"Pamela Clark is a great representatve of the company and her profession. Always helpful and knowledgable."
We responded:
"Thank you for the review Kathy and thank you for your business. "
Jack Phillips
February 28, 2025
5
out of
5
rating by Jack Phillips
"State Farm in Fairhope are the absolute best. Very informative and quick to get you insured. Great pricing and great coverage. Pam Clark is who I deal with and is very professional, very knowledgeable and knows how to communicate and let you know what you are getting. I highly recommend this company and Pam!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Mary Wolfe
February 26, 2025
5
out of
5
rating by Mary Wolfe
"I am new to my area and I had car trouble. Pam recommended tow truck and they were there within minutes. So grateful for her expertise on who to call. Mary Wolfe"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
James Graves
February 25, 2025
5
out of
5
rating by James Graves
"Josie was very helpful. She made the job easy."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Mary Molyneux
February 25, 2025
5
out of
5
rating by Mary Molyneux
"Very helpful, professional and knowledgeable. I just moved to this area in Alabama and she was extremely helpful. Thanks Josie!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Cynthia Phillips
February 21, 2025
5
out of
5
rating by Cynthia Phillips
"State Farm -Phyfer branch is so great. Pam is always extremely helpful and steers us in the right direction. Always accommodating!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Danny Hodgin
February 20, 2025
5
out of
5
rating by Danny Hodgin
"Pam is great! She is familiar with my account and calls me whenever I need help. I made a recent change to my policy and she helped me decide the best option for my account."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
George Nahas
February 20, 2025
5
out of
5
rating by George Nahas
"Very helpful office. I particularly enjoyed working with Pamela. Great customer support."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Southern Bayou Market LLC
February 14, 2025
5
out of
5
rating by Southern Bayou Market LLC
"Pam Clark is always prompt, professional, and friendly. She is very nice and awesome at what she does. Pam makes insurance so much easier! She’s the best!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"