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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Gwen Attuso

Gwen Attuso

July 8, 2026

5  out of  5
rating by Gwen Attuso
"Ashley was a big help to my husband and I .. she explained everything so I could understand… and was able to get induction our motorhome …. Thanks again for all your help !!"
We responded:
"Thank you so much for the 5-stars, Gwen! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Rick Phyfer’s Team anytime."
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Carol Hollingsworth

July 6, 2026

5  out of  5
rating by Carol Hollingsworth
"Ashley was Very friendly, professional and helpful in assisting me today, 7/6/26. She got my auto coverage set up and I look forward to her assistance with renter coverage when I get settled."
We responded:
"Thanks so much for the amazing review, Carol! We really appreciate your support here in Fairhope . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Scott spehar

July 2, 2026

5  out of  5
rating by Scott spehar
"Pam Clark is a wonderful member of the State Farm team under Rick Phyfer. She’s helpful, Knowledgeable and always making the right suggestions/recommendations for our insurance coverage (Home, Auto and Umbrella).

Thank you Pam!!!!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Trey Tracy

July 1, 2026

5  out of  5
rating by Trey Tracy
"Pam and her team were referred to me by my personal State Farm agent from Mississippi, as we needed an agent in Alabama. Pam was quick to respond and get our policies taken care of. Thank you!"
We responded:
"Thanks so much for the amazing review, Trey! We really appreciate your support here in Fairhope . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Julie Groth

June 30, 2026

5  out of  5
rating by Julie Groth
"Ashley Theriault at Rick's office was great!! Patient with all of my questions and help me get good coverage at a good price."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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David Washington

June 30, 2026

5  out of  5
rating by David Washington
"Unfortunately I had an object hit my windshield while driving on I85, and called my insurance company Rick Phyfer State Farm. Ashley took my call and did an awesome job of setting up windshield replacement. She made the process very easy for me and followed up to make sure all went well. Thank you Ashley for your customer care and help!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Rick Phyfer’s Team! We deeply appreciate your kind words here in Fairhope . "
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Ramez Skaff

June 30, 2026

5  out of  5
rating by Ramez Skaff
"Thank you so much Pam for excellent service!"
We responded:
"Thanks so much for the fantastic rating, Ramez! We are so glad you had a positive experience with us here on State Farm Agent Rick Phyfer’s Team. If there is anything we can do for you in the future, just give us a shout! "
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stacey baumhauer

June 29, 2026

5  out of  5
rating by stacey baumhauer
"Very professional and friendly service from Ashley!! Much appreciated!!"
We responded:
"Thank you for the 5-star review, stacey! Here on State Farm Agent Rick Phyfer’s Team, we are proud to serve our community and appreciate your recognition. "
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Taylor Beita

June 29, 2026

5  out of  5
rating by Taylor Beita
"Susan was incredible and went above and beyond& so so grateful. 10/10"
We responded:
"Thank you so much for the 5-star rating, Taylor! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Abby Simms

June 25, 2026

5  out of  5
rating by Abby Simms
"Pam is always so kind and accommodating."
We responded:
"Abby, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Rick Phyfer’s Team here in our Fairhope office. "
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Rhonda Slaven

June 25, 2026

5  out of  5
rating by Rhonda Slaven
"Pam did a fantastic job in a short time frame. Thank you!"
We responded:
"Thank you so much for the 5-stars, Rhonda! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Rick Phyfer’s Team anytime."
Profile photo of Pixie Starnes

Pixie Starnes

June 24, 2026

5  out of  5
rating by Pixie Starnes
"Pam is definitely the best!!! :)"
We responded:
"Thanks so much for the fantastic rating, Pixie! We are so glad you had a positive experience with us here on State Farm Agent Rick Phyfer’s Team. If there is anything we can do for you in the future, just give us a shout! "
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marliam lee

June 22, 2026

5  out of  5
rating by marliam lee
"Pam is very knowledgeable, prompt, and offered good suggestions without being overbearing. Exactly the kind of customer service that people appreciate."
We responded:
"Thank you so much for the 5-star rating, marliam! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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keisha lassiter

June 22, 2026

5  out of  5
rating by keisha lassiter
"Pam was friendly and very helpful"
We responded:
"keisha, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Rick Phyfer’s Team is just a call or email away!"
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nick calderone

June 19, 2026

5  out of  5
rating by nick calderone
"Ashley was absolutely fantastic! She spent almost 45 minutes with me explaining the difference between several policy options including pricing and various coverages. She was very thorough and very knowledgeable and even made recommendations based on what would provide the best coverage for my budget! Outstanding customer service!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Rick Phyfer’s Team. "
Profile photo of Charlene Fedoroff

Charlene Fedoroff

June 19, 2026

5  out of  5
rating by Charlene Fedoroff
"Ashley is a gem, so knowledgeable and helpful!"
We responded:
"Thank you so much for the 5-stars, Charlene! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Profile photo of TJ Monti

TJ Monti

June 16, 2026

5  out of  5
rating by TJ Monti
"Pam and the complete staff ALWAYS are professionsl, nice, helpful and FIRST class!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Harley Paul

June 15, 2026

5  out of  5
rating by Harley Paul
"Pamela Clark was a pleasure to work with and got me The coverage I needed at the price point I needed to be in."
We responded:
"Thank you for the fantastic review, Harley! We are always here to help with your insurance needs here in Fairhope . "
Profile photo of Marti Jackson

Marti Jackson

June 12, 2026

5  out of  5
rating by Marti Jackson
"Pam Clark and Rick Phyfer have kept me safe and legal in the most convenient and complete ways possible for the years they have represented me. I am happy to have them on my side."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Profile photo of Bob Douglass

Bob Douglass

June 12, 2026

5  out of  5
rating by Bob Douglass
"Ashley was was professional and easy to work with."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Rick Phyfer’s Team here in Fairhope . "
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Karl Schlagheck

June 11, 2026

5  out of  5
rating by Karl Schlagheck
"Pam is very knowledgeable when it comes to insurance. She goes over the coverage with you so you can understand each line item, and makes recommendations."
We responded:
"Thanks so much for the amazing review, Karl! We really appreciate your support here in Fairhope . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Profile photo of Lee Webb

Lee Webb

June 10, 2026

5  out of  5
rating by Lee Webb
"Pam Clark on Rick’s team always handles my needs and is a pleasure to work with. Highly recommend!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of DEREK RACHEL

DEREK RACHEL

June 9, 2026

5  out of  5
rating by DEREK RACHEL
"Susan Jordan did an amazing job of answering all of my policy billing questions. She was very professional, patient, and spoke with confidence on the phone. I will absolutely reach out to her again in the future when I have billing questions."
We responded:
"Thank you for the 5-star review, DEREK! Here on State Farm Agent Rick Phyfer’s Team, we are proud to serve our community and appreciate your recognition. "
Profile photo of Elaine Lotspeich

Elaine Lotspeich

June 9, 2026

5  out of  5
rating by Elaine Lotspeich
"Pam has always provided friendly and efficient service with our home and auto coverage."
We responded:
"Thank you for your kind review of State Farm Agent Rick Phyfer’s Team. We appreciate it!"
Profile photo of Richard Lotspeich

Richard Lotspeich

June 8, 2026

5  out of  5
rating by Richard Lotspeich
"Pam was great! Fast, efficient and friendly service to get a new auto insurance policy."
We responded:
"Richard I am glad we able to help with your auto insurance. Thank you for the review."