State Farm® Insurance Agent Rick Phyfer
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
carruth carruth
December 30, 2024
"They are always courteous and helpful."
"Your feedback is valued, and we appreciate the 4 stars! We’re so glad you had a good experience with us. Thank you for choosing State Farm for your insurance needs."
Doug Newton
December 15, 2024
"Pam Clark was most helpful, she processed a refund when our home was sold and our policy was canceled. Pam did the necessary leg work to access the needed documents. Not only was she professional, but extremely personable as well. We are very satisfied."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
adam robertson
December 10, 2024
"Pam Clark at State Farm in Fairhope has been helping us for years. Just added another vehicle to our policy with ease after going over the coverage options. She also shared several ways for discounts on my soon to be 16 year old driver. She’s always extremely helpful and pleasant to do business with. I highly recommend giving Pam a call for your insurance needs."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
M M
December 2, 2024
"Called Rick on a Friday to get a quote (instead reached his vm). Monday pm I received a call back from Pam (no last name). Pam failed to: 1)Give me her full name, 2)tell me why she was calling, 3)how she got my name, or 4)otherwise respond to my detailed message, where I asked for a quote. Further, I had to ask her several questions to tease out or understand her role, and/or what she could do to help me. As a new customer, it should never be difficult to work with State Farm agent - if you can, avoid Pam."
"We’re sorry to hear that your experience with our State Farm office fell short of your expectations. We take your feedback seriously and would like the opportunity to make it right. Please reach out to us directly so we can work towards a resolution."
Robert Adams
December 2, 2024
"The four stars previously given were due to clumsy old fingers. This was absolutely a five star experience! Josie was a rockstar and took care of me the day before Thanksgiving when my forgetfulness put me in a tight spot. She took care of the issue with professionalism and humor."
"We appreciate your review! We’re striving to improve and love to hear any suggestions you have for how we can earn that fifth star! Thank you for choosing State Farm for your insurance needs!"
Alyssa Cherney
November 26, 2024
"Josie has been an excellent help with transitioning my car insurance from a different state and setting up a renter's policy! She was prompt and detailed with her replies and is a pleasure to work with. I couldn't recommend her more!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Sharon Wolff
November 19, 2024
"It was great working w/Pam. She saved me alot of money & was very helpful."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Barry Winters
November 15, 2024
"Great experience, Pam is very personal and professional and took care of my insurance needs in no time."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Ray Beach
November 7, 2024
"Josie absolutely knows her stuff and was extremely helpful and efficient from start to finish!!! Consider yourself blessed to have her as a part of your team. We will definitely refer her every chance we get. Thank you again, Josie :)"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Jeff Klarich
October 2, 2024
"Garrett was a pleasure to work with on my insurance needs. I would not hesitate to recommend him if you're looking for home or auto insurance."
"Jeff, thank you for the review and thank you for your business."
logann miller
September 23, 2024
"Switched to StateFarm. Better rates and customer service. Pam was wonderful and helped me through the whole process, very professional. I would recommend dealing with her for any of your insurance needs 🩷"
"Thank you, Logann. We are excited you chose our agency for your insurance needs. "
Champ Meyercord
September 9, 2024
"Pam is courteous, very professional and a pleasure to work with. She is a great representative of your Agency."
"Champ we are glad to have you back in our Agency as a customer. We appreciate your business."
Jonatan Rios
August 31, 2024
"Love the friendly service, Pam and Heather are amazing. They are always looking out for ways for us to save money. I highly recommend trusting them with your insurance needs."
"Thank you Jonatan for trusting us with your insurance needs."
Karma Newland
August 23, 2024
"This agency is always very helpful and personable when I need them."
"Thank you Karma!"
Dorian Porter
August 23, 2024
"I thank Ms.Pam Clark for her business she did excellent‼️"
"Dorian we appreciate your business too!"
Mary Wolfe
August 16, 2024
"Pam was very helpful."
"Thank you for the 5 Star review. We appreciate your business. "
S Ross
August 16, 2024
"Pam is wonderful! She offers sound advice and is always helpful and kind!"
"Thank you for the Five Star review."
Priscilla Williams
August 15, 2024
"Like always Pam was great taking care of my needs with my insurance coverage and questions Thanks a bunch"
"Thank you for your business Priscilla."
Tom Perrymon
August 12, 2024
"Pam did a great job quoting me new insurance and coverage on my new Chevy Equinox and assisting me. She is always super at her job."
"Tom thank you for insuring your new motorhome through our agency. We appreciate your business."
Eddie Theady
July 31, 2024
"I've always had a great experience when contacting the State Farm office of Rick Phyfer. Pam Von Clark is the person I contact for any of my insurance policies. Pam has always answered any of my questions on billing statements or inquiries and added new vehicle's to my account with a simple phone call to the office. Pam, thanks again for your prompt attention and service to my insurance needs! All the best, Eddie"
"Thank you Eddie. We appreciate your business."
Dale Taylor
July 25, 2024
"Pam understood my needs and listened to my concerns. Very knowledgeable and friendly. Pleasure working with Pam."
"Thank you Dale. We appreciate your business."
Katherine Lalisan
July 24, 2024
"Garrett was helpful in meeting our insurance needs."
"Katherine, we are thankful to be the insurer of choice for all of your insurance needs. "
Steven Frame
July 17, 2024
"Pam Clark did a great job letting me know my options and quickly got me the new policy that I needed!"
"I am glad we were able to give you options that fit your needs. Thank you for your business."
Isabel Mcknight
July 16, 2024
"Pam is always so efficient and helpful when I reach out with requests or questions regarding my insurance."
"Isabel, thank you for your review and thank you for being our customer."
Lauren Yelverton
July 12, 2024
"Josie was so great to work with!"
"Thank you for the review Lauren!"